Shipping & Delivery

Each Mokhlis Gems piece is prepared for dispatch within a controlled handling process designed for high-value jewellery. Every shipment is fully insured from the moment it leaves our care until it is signed for at its destination, providing uninterrupted protection throughout transit.

We partner with established secure couriers including FedEx and Brinks, selecting the most appropriate service level for your destination, value profile, and timing requirements. Where required, deliveries are arranged with signature confirmation and enhanced verification to ensure handover is executed with precision.

Discretion is integral to our service. Your order is presented in refined, unbranded outer packaging with no visible indication of contents, and our documentation practices are structured to protect client confidentiality. This approach ensures privacy at every stage—from preparation to delivery.

For international destinations, customs procedures and import duties may apply. We prepare shipments with the required declarations and supporting information to facilitate clearance as efficiently as possible. Any duties, taxes, or local fees assessed by the destination jurisdiction remain the responsibility of the recipient, unless otherwise confirmed in writing at checkout or during concierge arrangements.